The Profound Properties Experience

The Profound Properties Experience is included with your tenancy and is designed to make moving in, managing your home, communicating with us, and handling everyday rental needs as simple and convenient as possible.

Easy Move-In & Setup

Residents receive a convenient self-move-in experience along with access to Move-In Services that may assist with setting up utilities, internet, cable, and other household services.

Resident Center & Convenient Payments

Your online Resident Center makes it easy to manage your tenancy in one place. Residents can make rent payments, view balances and payment history, access lease and renewal documents, send messages, submit maintenance requests, and view important account information.

24/7 Maintenance Reporting & Professional Service

Residents may submit maintenance requests through the Resident Center at any time and have access to an after-hours emergency on-call line for maintenance emergencies. Profound Properties works with qualified professional vendors for maintenance and repairs.

HVAC Filter Delivery

Where applicable, replacement HVAC filters are provided at intervals appropriate for the Property’s HVAC system and filter type, making routine HVAC maintenance easier and helping support proper system operation and cleaner indoor air.

One-Time Late Fee Waiver

Each tenancy includes one late-fee waiver upon request, subject to the terms of the Rental Agreement.

Rent Reporting

Residents have access through the Resident Center to Buildium’s optional rent-reporting service, which may allow qualifying rental payment history to be reported to participating credit bureaus.

Renters Insurance

Residents may access renters-insurance options through the Resident Center or obtain qualifying coverage from another provider.

Profound Properties Experience benefits, providers, eligibility requirements, and delivery methods may change from time to time.